Why This Matters
Getting your customers qualified for financing quickly is essential to keeping deals moving. Following these steps ensures a smooth qualification process with fewer delays and surprised customers.
What You'll Need
Admin access to SubcontractorHub
A web browser (Chrome or Edge recommended)
Step-by-Step Instructions
Step 1
The loan documents will arrive in your customer’s inbox. From the email, click “Review Document” to proceed.
Step 2
Enter the last 4 digits of the customer’s SSN and click “Validate”.
Step 3
Read the disclosures and click “Continue”.
Step 4
Click “Start”.
Step 5
Click “Initial” where indicated on the document.
Step 6
Select your initial and click “Adopt and Initial”.
Step 7
Select your payment method and enter the required information.
Step 8
Click “Sign” where indicated on the document.
Step 9
You may be asked to opt in or out of a Solar Rights Alliance membership. Once the signing process is complete, click “Finish”.
Step 10
After completing the signing process, a copy of the signed finance contract will be sent to your customer’s inbox.
Step 11
The finance card will reflect that the finance documents have been signed, as shown in the example below.
Real-World Example
💡 A home services contractor uses this feature to keep their daily operations running smoothly — saving time on every project and reducing manual errors for the whole team.
Pro Tips
Start small: Test this feature on one project before rolling it out company-wide.
Need help? Contact SubcontractorHub support — they're always happy to walk you through it.
Bookmark this guide: Come back anytime you need a quick refresher.
Troubleshooting
Problem | Solution |
Setting doesn't appear | Make sure you have admin access and the correct permissions enabled. |
Changes not saving | Refresh your browser and try again. Check your internet connection. |
Feature not working as expected | Clear your browser cache or try a different browser. Contact support if the issue persists. |
Change Log
Date | Change |
May 2026 | Rewritten for clarity; simplified language for non-technical contractors; added images and troubleshooting. |










