Why This Matters
Getting your customers qualified for financing quickly is essential to keeping deals moving. Following these steps ensures a smooth qualification process with fewer delays and surprised customers.
What You'll Need
Admin access to SubcontractorHub
A web browser (Chrome or Edge recommended)
Step-by-Step Instructions
Step 1
When a homeowner qualifies, the “Qualify” icon will transition to blue and read "Qualified". Click “Sign Initial Document” to sign the contract.
Step 2
Once the "Sign Initial Document" button is clicked, BrightStar processes the customer information and generates a signed contract, which can be found in the Attachments section of the proposal. Note:Currently, the post-qualification process for signing contracts with BrightStar Leasing is handled internally, with signed contracts automatically added to the Attachments section of the proposal.
Step 3
The Signed Initial document can be viewed by clicking the “Attachment” tab on the left.
Step 4
Click on the “Upload Documents” button on the finance card.
Step 5
A list of stipulation documents will appear in the pop-up window. Click on each document name tab to upload the corresponding files.
Step 6
Click on “Upload a file”.
Step 7
Click “Save” after uploading the document.
Step 8
Each successful upload will be marked with a green checkmark next to the document name.
Real-World Example
💡 A home services contractor uses this feature to keep their daily operations running smoothly — saving time on every project and reducing manual errors for the whole team.
Pro Tips
Start small: Test this feature on one project before rolling it out company-wide.
Need help? Contact SubcontractorHub support — they're always happy to walk you through it.
Bookmark this guide: Come back anytime you need a quick refresher.
Troubleshooting
Problem | Solution |
Setting doesn't appear | Make sure you have admin access and the correct permissions enabled. |
Changes not saving | Refresh your browser and try again. Check your internet connection. |
Feature not working as expected | Clear your browser cache or try a different browser. Contact support if the issue persists. |
Change Log
Date | Change |
May 2026 | Rewritten for clarity; simplified language for non-technical contractors; added images and troubleshooting. |