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Igs Solar Post Qualification Process

Why This Matters

Getting your customers qualified for financing quickly is essential to keeping deals moving. Following these steps ensures a smooth qualification process with fewer delays and surprised customers.

What You'll Need

  • Admin access to SubcontractorHub

  • A web browser (Chrome or Edge recommended)

Step-by-Step Instructions

Step 1

Click “Sign Finance Contract” to proceed with the post qualification process. Choose an action and click “Send”.Note:If you select "In Person", the system will prompt you when to hand control over to the homeowner. Only choose "In Person" if you are conducting an in-home consultation.If not meeting in person, select "Email" to send the consent electronically.

Step 2

Click “Open URL” to open the URL in a new tab.

Step 3

Provide control access by clicking “Continue”.

Step 4

Click “Call”.

Step 5

Once the customer receives the call, click “Phone Authentication Complete”.

Step 6

Give your consent to use electronic records and signatures by ticking the checkbox and clicking “Continue”.

Step 7

Go through the documents carefully and sign on all the spaces provided to add your signature.

Step 8

Click “Finish” andenter the email IDto receive a copy of the document.

Step 9

Close the popup window on SubcontractorHub.

Step 10

Click “Sync Quotes” to update the current status.

Step 11

Click on the"Welcome Call" button and share the number visible on the screen with the homeowner to complete the process.

Step 12

Once the welcome call verification is complete, the button changes to green colour.

Step 13

After completing the payment process, the “Send Payment” button changes to green colour.

Step 15

Click"Payment information Received" button,then select“Yes” to notify the homeowner that their payment has been received.

Step 16

Next, click “Upload IGS Documents” and upload the required documents. Note:This step is optional. Even if you do not upload the IGS documents, your proposal can be converted into a project.

Real-World Example

💡 A home services contractor uses this feature to keep their daily operations running smoothly — saving time on every project and reducing manual errors for the whole team.

Pro Tips

  • Start small: Test this feature on one project before rolling it out company-wide.

  • Need help? Contact SubcontractorHub support — they're always happy to walk you through it.

  • Bookmark this guide: Come back anytime you need a quick refresher.

Troubleshooting

Problem

Solution

Setting doesn't appear

Make sure you have admin access and the correct permissions enabled.

Changes not saving

Refresh your browser and try again. Check your internet connection.

Feature not working as expected

Clear your browser cache or try a different browser. Contact support if the issue persists.

Change Log

Date

Change

May 2026

Rewritten for clarity; simplified language for non-technical contractors; added images and troubleshooting.

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