If you want to check if a specific payment was made successfully, follow these 3 steps:
Go to Operations → Payments in your dashboard.
2. Select the relevant date and time range using Select period, then enter the table number in the Table field.
3. Scroll to the correct time the payment was made.
If the payment was successful, the Status will be Successful. If the payment fails, the Status will be Failed.
Q&A
Can a payment be successful on Sunday but fail at the bank level?
Yes, although this is uncommon. Payment statuses can sometimes take time to update between sunday, the restaurant’s payment system, the payment provider, and your bank.
A payment that appears as successful in sunday may still show as pending, be declined later, or be reversed by your bank. A pending authorisation may look like a charge, but it is not a final payment.
If you are unsure about the status of a payment:
Check your bank or card statement for the exact amount, date, time, and merchant reference. Confirm whether the payment is pending or completed.
Compare this information with your receipt or payment confirmation from sunday.
If the payment was attempted more than once, check whether you were charged once or twice.
If the payment status remains unclear, wait for your bank to update the transaction. If it stays pending or appears more than once, contact your bank directly for clarification.
How do I know if a guest has paid?
The check automatically closes in your POS when payment is made through sunday. When in doubt, check your POS. If a table is closed, the check is paid and guests are free to head out! If the table is still open, there a balance remaining.
Do guests have to download an app?
Nope! Guests can check out through sunday with no app download or account signup. They simply scan, pay and go.
Can guests pay with Apple Pay?
Yes! sunday supports Apple Pay and Google Pay, along with all major credit cards. sunday is the perfect solution for any guest who wants to pay with a digital wallet.
Last Updated: 08/27/2026.