Here is how to send your inventory to the swftbox warehouse, from filling out the stock-in sheet to dropping off or scheduling a pickup.
Step 1: Fill In Your Stock Details
Start by downloading the stock-in sheet and completing the Stock Details section:
Forklift Requirement: Only if your goods arrive on pallets.
Labeling Requirement: If you need us to apply barcodes (AED 1/item).
Important: All items must have a scannable barcode for smooth check-in.
Bundled Sets: Pack pieces together as a set and ensure barcodes are affixed and scannable.
Step 2: Add Accurate Product Information
Fill out the remaining fields for each item:
Item Name - Must match your website listing exactly.
SKU # - Unique, case-sensitive identifier matching your online store.
Quantity - Total units per SKU.
Storage Type - Required storage condition (e.g., ambient, cooled).
Barcode - Mandatory. We offer labeling support if missing.
Description - Short product description.
Category - Product type (e.g., skincare, electronics).
Size - Item dimensions to calculate warehouse space (CBM).
Expiry Date - If applicable.
Completing this accurately speeds up processing.
Step 3: Submit Your Stock-In Sheet via ControlRoom
Go to the chatbox on swftbox ControlRoom.
Click "Stock In Request" and upload your completed sheet.
Your submission will automatically create a ticket you can track.
You will receive email updates as your request moves through the process.
Step 4: Send or Drop Off Your Inventory
Warehouse Drop-Offs: Monday to Friday, 2:00 PM - 6:00 PM. View on Google Maps.
Sending via Delivery: Make sure boxes are labeled clearly with your company name.
Need a Pickup? (Dubai Only): Place a return order through ControlRoom with "Stock Pickup" in the reference field.
Good to Know
All items must have a scannable barcode before check-in.
Labeling support is available at AED 1 per item.
Allow 3-5 business days for stock-in processing before inventory is available for fulfillment.
Need help? Reach out through the chatbox on ControlRoom.