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Order Enhancements including all ADD-ONS

This article will guide you on how to access and select order enhancements, making it easy to choose the add-ons.

1. Login to your swftbox dashboard.

2. On the homepage, click on the settings icon on the bottom left

3. Click on configuration.

4. Order Enhancements swftbox offers a variety of delivery add-ons that retailers can choose to ensure their shipments meet specific requirements. These add-ons are designed to enhance the delivery process by addressing unique packaging, security, or transportation needs.

  • Chilled Deliveries: This add-on is ideal for temperature-sensitive items such as food, beverages, or medical supplies.

  • Proof of ID: For packages requiring extra verification, swftbox offers an ID verification service where the driver confirms the recipient's identity by capturing a photo of their Emirates ID at the time of delivery.

  • OTP (One-Time Password): This security-focused add-on ensures that deliveries of valuable or sensitive items are completed only after the recipient verifies their identity using a unique One-Time Password (OTP).

  • Oversized Packages: For packages exceeding swftbox's standard size and weight limits of 20x20x20 cm or 7 kg, this add-on ensures appropriate arrangements are made for transport.

6. You can add email addresses to receive automated emails about your deliveries and returns. Multiple emails must be separated by a comma

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