You can invite team members to your swftbox Control Room so multiple people can manage orders, track deliveries, and handle operations.
How to add a user
Log in to your Control Room at controlroom.swftbox.com.
Click the Settings icon (bottom-left corner).
Click Users.
Click New User on the right side.
Enter the user name, email, and phone number.
Select a role (see below).
Click Save.
The new user will receive login credentials and can access Control Room using OTP authentication.
User roles
Admin
Full access to all Control Room features
Can manage users, billing, integrations, and settings
Can view and edit all orders, reports, and configurations
Best for: business owners, managers, or team leads
Operations
Can create, view, and manage orders
Can print labels and track deliveries
Cannot access billing, user management, or integration settings
Best for: warehouse staff, fulfillment team members, or customer service agents
Good to know
There is no limit on the number of users you can add.
Each user logs in with their own phone number via OTP. No shared passwords.
You can change a user role or remove them at any time from the Settings page.
Need help? Reach out to us via the chat icon or WhatsApp.