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SalesAI Overview

What is SalesAI?

SalesAI is the TAC module designed to manage contacts acquired at events and trade shows — from badge scanning to CRM sync — without losing data, context, or time.

The problem it solves is real: 60% of physical leads are never tracked, unqualified leads convert 50% less than profiled ones, and up to 30% of the event budget is wasted due to inefficient contact management.


The Four-Phase Flow

Phase

What happens

1 — Acquisition

You digitize the contact (business card, badge, or LinkedIn)

2 — Enrichment

AI automatically adds data about the person and their company

3 — Qualification

You record voice notes, answer qualification questions, receive suggested tasks

4 — Integration

Qualified leads are synced to the CRM (HubSpot, Salesforce, etc.)


Phase 1 — Contact Acquisition

You have three ways to acquire a contact. The result is always the same: a lead profile in TAC with name, company, role, contact details, acquisition source, and date/time.

Scan a Business Card

  1. Open the TAC app

  2. Tap the round button in the bottom menu → Scan Paper Card

  3. Frame the business card

  4. Wait for automatic data recognition

  5. Review and confirm

Note: The OCR system recognizes even complex layouts. If a field is read incorrectly, you can correct it manually before saving.

Scan an Event Badge

  1. Open the TAC app

  2. Tap the round button in the bottom menu → Scan Badge

  3. Frame the badge

  4. Wait for automatic recognition

  5. Review and confirm

Sync from LinkedIn

Ideal for digital contacts or for people who didn't hand over a physical card but accepted your LinkedIn connection.

  1. Open the TAC app → More → Integrations → LinkedIn

  2. Choose a mode:

Option

How it works

Automatic Enrichment

Contacts imported from LinkedIn are enriched by AI and saved directly in TAC

Automatic Sync

TAC syncs new connections every 2 hours. They are not imported automatically — you choose which ones to import

Note: After activating the sync, contacts will start appearing within approximately 2 hours.


Phase 2 — AI Enrichment

After creating a contact, click Data Enrichment: the AI queries external public sources and completes the profile automatically.

What Gets Added Automatically

Field

Notes

Verified business email

Retrieved and validated

Company size

Estimated or verified employee count

Industry

Vertical classification

LinkedIn profile

URL linked to the person

Company location

Useful for geographic segmentation

Website

For pre-call research


Phase 3 — Lead Qualification

Qualification determines whether and how ready a contact is to become a commercial opportunity. You have three tools available.

Post-Meeting Voice Notes

The most powerful tool for preserving the context of a conversation. Just 30 seconds of audio is enough to get a fully profiled contact.

How to do it:

  1. Immediately after the meeting, open the lead's profile in Contacts

  2. Tap the Record button

  3. Record a 20–60 second note: meeting context, expressed need, interest level, agreed next step

  4. Save — the AI transcribes the audio and automatically extracts key information

What the AI produces from the voice note:

  • Text summary of the meeting

  • Pain point or expressed need

  • Relevant TAC products

  • Suggested qualification status (cold / warm / hot)

  • Recommended next step

💡 Best practice: Record within 3 minutes of ending the conversation. Waiting until the evening means losing context and the energy of the moment.

Manual Qualification

In addition to the voice note, the Qualification section of the profile contains questions configured by the admin. Common examples:

  • Does the contact have a specific expressed need?

  • Do they have budget or decision-making authority?

  • Is there a defined timeline for the decision?

Suggested Tasks

Tasks are set by the admin and assigned automatically after qualification. Typical examples:

Task

Recommended timing

Send personalized follow-up email

Within 24h of the event

Schedule an introductory call

Within 48h of the event

Qualify role and responsibilities

Before the call

Send sales materials

After first contact

Create opportunity in CRM

Once qualification is confirmed


Email Automations

The Email Automations section lets you create two types of emails.

Standard Email

Manual send to one or more contact groups, with a scheduled date and time. Ideal for one-off communications or planned campaigns.

How to create one:

  1. Go to Email Automations → Standard Email

  2. Fill in: template name, subject (you can use dynamic variables with {}), body, attachments

  3. Click Save template

  4. On the next screen: add CC/BCC, select recipient lists, choose date and time

  5. Click Save and proceed to send, or Schedule for later to come back to it

Automated Email

Sent automatically when a contact is added to a list. Ideal for continuous nurturing flows.

How to create one:

  1. Go to Email Automations → Automated Email

  2. Fill in: template name, subject, body, attachments

  3. Click Save template

  4. Set the delay from the trigger (days / hours / minutes). Set everything to 0 for immediate sending

  5. Add CC/BCC and recipient lists → Save and proceed

Once active, the email shows an Active status. The first sends go out as soon as a contact is added to the list.

Note: You can edit the name, subject, and body of any template at any time from the Edit template screen.

Managing Emails from the Dashboard

Once created, the email appears in the dashboard with four tabs:

Tab

Description

Send report

Monitor send status and statistics

Lists

View and manage associated recipient lists

Campaigns

Associate the email with one or more campaigns

Qualification questions

View the qualification questions linked to the email


Phase 4 — CRM Integration

TAC supports HubSpot, Salesforce, and Microsoft Dynamics. Configuration is reserved for administrators.

Once the integration is active, contacts sync in two ways:

  • Via List — Create a list in TAC and associate it with the CRM. Every contact added to the list is synced automatically.

  • Via Campaign — All contacts acquired in an event campaign are synced automatically.

What gets sent to the CRM:

  • Basic personal data (name, company, role, contact details)

  • AI-enriched data (company size, industry, LinkedIn)

  • Voice note transcriptions

  • Qualification status

  • Source event campaign

Note: To enable or modify the CRM integration, contact your system administrator.


Optimal Post-Event Follow-Up Timing

When

What to do

Within 24h

Send a personalized follow-up email (use TAC's AI generator)

Within 48–72h

Introductory call for hot leads

Within 1 week

Second touchpoint for warm leads

After 2 weeks

Decide whether to add to automatic nurturing or close

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