To manage your notification settings, open your phone's settings. Here are the steps to access notification settings on both Apple and Android devices.
iOS
Step 1: Open ‘Settings’ on your phone and then select the TalkingPoints for Families app.
Step 2: Select 'Notifications.'
Step 3: Tap 'Allow Notifications.' Make sure that all notification types are enabled.
Android
Step 1: Open ‘Settings’ on your phone and then select ‘Apps.’
Step 2: Select the TalkingPoints for Families app.
Step 3: Tap on 'Notifications.'
Step 4: Tap on 'Allow Notifications.' Make sure that all notification types are enabled, too.
Notifications Help
Not receiving notifications from your TalkingPoints for Families app? There is a tool within the app to help determine the issue so that you don't miss important messages from teachers.
Step 1: Select the 'Settings' tab.
Step 2: Scroll down and select 'Notifications help.'
Step 3: Follow the instructions to troubleshoot your notifications.
Need more help? Reach out to our team by tapping on “Help Center”!