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How can I change my notifications settings? (Families)

Enable notifications in the TalkingPoints Families app and get help if you are not getting notifications.

Updated over 10 months ago

To manage your notification settings, open your phone's settings. Here are the steps to access notification settings on both Apple and Android devices.

iOS

Step 1: Open ‘Settings’ on your phone and then select the TalkingPoints for Families app.

Step 2: Select 'Notifications.'

Step 3: Tap 'Allow Notifications.' Make sure that all notification types are enabled.


Android

Step 1: Open ‘Settings’ on your phone and then select ‘Apps.’

Step 2: Select the TalkingPoints for Families app.

Step 3: Tap on 'Notifications.'

Step 4: Tap on 'Allow Notifications.' Make sure that all notification types are enabled, too.


Notifications Help

Not receiving notifications from your TalkingPoints for Families app? There is a tool within the app to help determine the issue so that you don't miss important messages from teachers.

Step 1: Select the 'Settings' tab.

Step 2: Scroll down and select 'Notifications help.'

Step 3: Follow the instructions to troubleshoot your notifications.

Need more help? Reach out to our team by tapping on “Help Center”!

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