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How can I change my notifications settings? (Families)
How can I change my notifications settings? (Families)

Enable notifications in the TalkingPoints Families app and get help if you are not getting notifications.

Updated over 4 weeks ago

To manage your notification settings, open your phone's settings. Here are the steps to access notification settings on both Apple and Android devices.

iOS

Step 1: Open ‘Settings’ on your phone and then select the TalkingPoints for Families app.

Step 2: Select 'Notifications.'

Step 3: Tap 'Allow Notifications.' Make sure that all notification types are enabled.


Android

Step 1: Open ‘Settings’ on your phone and then select ‘Apps.’

Step 2: Select the TalkingPoints for Families app.

Step 3: Tap on 'Notifications.'

Step 4: Tap on 'Allow Notifications.' Make sure that all notification types are enabled, too.


Notifications Help

Not receiving notifications from your TalkingPoints for Families app? There is a tool within the app to help determine the issue so that you don't miss important messages from teachers.

Step 1: Select the 'Settings' tab.

Step 2: Scroll down and select 'Notifications help.'

Step 3: Follow the instructions to troubleshoot your notifications.

Need more help? Reach out to our team by tapping on “Help Center”!

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