In a shared class, Co-teachers can view each other's message history with families. Determine how to locate a co-teacher's conversations in two ways.
To view a co-teacher's conversation with a family, the teacher must initiate a conversation with the family. Otherwise, the 'view chat as' option won't appear. Therefore, send a message to the family first and notify them that you are also using the platform. Afterward, you can view the chat from the co-teacher's view.
Web
Method 1: Message Thread View
Step 1: Go to messages and click on a message thread.
Step 2: Click on the three dots and select the option to 'View chat as.'
Step 3: Select the teacher whose conversations you want to see.
Step 4: View their conversation with the family. To switch the view back to your own or another teacher's click 'Switch view' and you can select the appropriate person.
Method 2: Class List View
Step 1: Choose a class.
Step 2: Select the parent with whose message thread you want to see by clicking the 'message' icon.
Step 3: Open the message thread and select 'View chat as.'
Mobile App
Step 1: Go to 'See All' in recent messages and tap on a message thread.
Step 2: Tap on the three dots and select the option to 'View chat as.'
Step 3: Select the teacher whose conversations you want to see.
