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Personal Teacher Accounts
For teachers using the free version of TalkingPoints.
55 articles
Add Additional Contacts for a StudentAdd multiple contacts for the same student on the TalkingPoints website and app.
Adding a Class (Individual Teacher Account)Learn how to create additional classes in your TalkingPoints account.
Delete a ClassLearn how to delete a class to prepare for a new school year.
Deleting StudentsLearn how to remove students from your classes on the TalkingPoints for Teachers website and app.
How can a Family Member Switch from the Family App to SMS Text Messages?Identify how family members can switch from the mobile app to SMS text messagesm and vice versa.
How many students can I add?Learn about the maximum number of students, and what counts towards that limit on a free, individual TalkingPoints teacher account.
How to Edit a Student's Contact InformationMake changes to the family contact information of your students.
How to help a family member rejoin TalkingPointsIf a family member wishes to resume receiving TalkingPoints messages after unsubscribing, follow these steps to help them opt back in.
Nicknaming your ClassesDetermine how to add a nickname for your class.
Understanding ELL StatusIdentify the different statuses of English Language Learner (ELL) students in your class roster.
Adding Students/Contacts (Individual Teacher Account)Identify the best method to add new students and families in your individual teacher account, and learn how to add families if you have their information already.
Can I list multiple schools on my account?If you teach at or serve more than one school, can you list them all?
Getting Started Guide for TeachersStart here to learn how to create your TalkingPoints account, add families, send messages, and engage your families!
Invite Families via SMS Text MessageLearn how to invite families to your class if you do not have their phone number to enter manually.
Invite Families with Class CodesIdentify your unique 6-digit class code to provide to families using the TalkingPoints Families app.
Professional Development Guide to Measure Family Engagement Using TalkingPointsUse our PD guide to reflect on family engagement over the past school year, and create a plan for using TalkingPoints to meaningfully engage families this school year!
Resource: Introduce TalkingPoints to FamiliesView and download our introductory TalkingPoints presentation for families, also available in 6 other languages.
Sample Family Engagement PlanUse our engagement plan as a helpful resource to confidently communicate with families using TalkingPoints!
The Difference between TalkingPoints Web and MobileDiscover the difference between TalkingPoints for Teachers web and mobile apps!
Archiving and Retrieving a ClassLearn how to save a class you are no longer communicating with and how to restore them when ready.
Creating PollsLearn how to create and send a poll to your classes.
ELL Student Analytics: Individual TeachersLearn how to mark students as ELL students, and view specialized engagement analytics for them.
Favorite' and 'Hide' ClassesLearn how to filter between primary and secondary classes by using the ‘favorite’ and ‘hide’ features.
Video Captions with TranslationsLearn about video captions with translations.
Viewing and Printing AnalyticsLearn to view, customize, and print analytics in your free teacher account.
Can I change or edit my email address?Learn how to update your email address within TalkingPoints.
How can teachers change their notification settings?Learn how to update your notification settings and how to run a self-diagnostic of your notification settings.
How do I add a second language?Learn how to set a second language.
How do I change my password?Learn how to change your password.
How do I change the signature/display name on my messages?Learn how to change the signature that appears on my sent messages.
How do I delete my account?Follow these instructions for deleting your account in case you change schools or will no longer be using TalkingPoints.
How do I set my office hours?Learn how to set office hours.
Compose a Message to Specific Contacts on the Mobile AppDetermine how to send a message to a particular contact.
Direct Messages vs. AnnouncementsLearn the difference between direct messages with families and class-wide announcements.
How can I attach documents to a message?Learn how to attach documents from your computer or Google Drive.
How can I download conversations with families?Determine how to download conversations with families in TalkingPoints!
How do I know if families have read my messages?Determine how to see if families have read your messages or not.
How do I schedule a message?Teachers can write messages and then schedule them to stay organized and plan ahead. Here's how!
How do I send a message to just one of my student's contacts?Identify how to select a contact in a student's profile to send a message.
How do I send a message to multiple people?Determine how to send a direct message to multiple recipients at the same time.
How to Save Message TemplatesDetermine how to create and save message templates to quickly and effectively communicate with families.
How to tell which family member you're messaging withLearn how to tell which family member you are messaging with.
Merge Fields to Personalize MessagesDetermine how to send a single message to families while also personalizing certain information by using the merge field feature.
Read ReceiptsLearn how to identify message delivery status and whether families using the app read your message.
TalkingPoints Shared Messaging for Families ExplainedLearn how families can participate in a group message with their teacher and another family member!
View Messages from Previous School YearsDetermine how to view messages from a particular school year.
Why am I receiving messages out of order?Learn why some SMS messages arrive out of order on TalkingPoints.
Why can't I edit/delete announcements?Learn why you cannot delete announcements or messages.
Why wasn't my message delivered or sent?Learn about why your message may not have been sent or delivered.