17 articles
Compose a Message to Specific Contacts on the Mobile AppDetermine how to send a message to a particular contact.
Direct Messages vs. AnnouncementsLearn the difference between direct messages with families and class-wide announcements.
How can I attach documents to a message?Learn how to attach documents from your computer or Google Drive.
How can I download conversations with families?Determine how to download conversations with families in TalkingPoints!
How do I know if families have read my messages?Determine how to see if families have read your messages or not.
How do I schedule a message?Teachers can write messages and then schedule them to stay organized and plan ahead. Here's how!
How do I send a message to just one of my student's contacts?Identify how to select a contact in a student's profile to send a message.
How do I send a message to multiple people?Determine how to send a direct message to multiple recipients at the same time.
How to Save Message TemplatesDetermine how to create and save message templates to quickly and effectively communicate with families.
How to tell which family member you're messaging withLearn how to tell which family member you are messaging with.
Merge Fields to Personalize MessagesDetermine how to send a single message to families while also personalizing certain information by using the merge field feature.
Read ReceiptsLearn how to identify message delivery status and whether families using the app read your message.
TalkingPoints Shared Messaging for Families ExplainedLearn how families can participate in a group message with their teacher and another family member!
View Messages from Previous School YearsDetermine how to view messages from a particular school year.
Why am I receiving messages out of order?Learn why some SMS messages arrive out of order on TalkingPoints.
Why can't I edit/delete announcements?Learn why you cannot delete announcements or messages.
Why wasn't my message delivered or sent?Learn about why your message may not have been sent or delivered.