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Calendar: Frequently Asked Questions 💬

Find answers about TalkingPoints calendar sign-ups — including family link details, availability, editing limits, and manual time blocking.

Updated yesterday

Overview

Audience: Teachers

Platform: Web only

📝 Please note: Calendar events can only be created in the TalkingPoints for Teachers web app.

👀 Looking for info on syncing or managing your calendar? Check here!
📆 Need help creating a sign-up or shared class events? Click here!


Why can’t I see which slots are still open for a sign-up event?

Teachers can’t view unclaimed time slots once a sign-up event is created. Each guardian receives a unique, individual sign-up link, and TalkingPoints automatically manages availability based on your synced calendar.


Where can I see my event link?

Teachers currently can’t view or copy event links. The link does not appear in event details, message threads, or announcements.

Families, however, always have access to their individual sign-up links through:

  • Their Messages tab in the Family App, or

  • Their text message thread if they use SMS.


Can I resend a sign-up link to a family?

Not directly. Each guardian keeps the same link sent in the original message.

You can encourage families to use their existing link in the app or text message to complete their sign-up.

Tip: Families never lose access to their sign-up links — they stay active until the sign-up closes 12 hours before the start of the first time slot.


Why are some days missing from my available times?

If your synced calendar includes an all-day event (like “State Testing” or “No School”), TalkingPoints removes that full day from the available time slots families can choose.

✏️Note: If the event’s first word is “Free” in your calendar, it will appear as available time in your TalkingPoints calendar.


Can I change my event after families start signing up?

No. Once a family has claimed a time slot, that sign-up event can’t be edited.
You can delete an individual slot if you need to cancel or reschedule a meeting.

If a family still needs to sign up after an event has started filling, you can create a new event just for that family:

  1. Click Add Event.

  2. Choose Invite individual students’ families.

  3. Select the correct student(s).

  4. Add and confirm all event details.

📝Note: This new event uses the same scheduling logic as your original sign-up event — families will only see open times based on your synced calendar.


How do I block off a time manually?

If you need to reserve a time that shouldn’t be available for sign-ups, add that event directly to your synced calendar (for example, your Google Calendar).

TalkingPoints automatically recognizes it and removes that time from your available slots — no extra steps needed.

💬 Tip: If families share availability with you directly, encourage them to use their sign-up links instead. This helps keep all scheduling organized in one place.


Why can only one family contact sign up per student?

To prevent double bookings, only one family contact per student can reserve a time slot.

Other family members will see a message letting them know someone has already signed up for that student.

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