Bill smarter with structured, account-based invoicing
Customer invoicing lets you bill customers after rides are completed, instead of collecting payment upfront. As trips are completed, the system automatically tracks them as a customer balance, which you can review, group, and convert into invoices when needed.
This gives you full control over what gets invoiced, when it gets sent, and how payments are tracked—all from one place.
How it helps your business
Track customer balances automatically from completed rides
Group multiple trips into one invoice for simpler billing
Review before sending to avoid errors
Clearly track unpaid vs paid invoices
Reduce manual billing effort with a structured workflow
How it works
When a ride is completed for a customer set to “on account”, it isn’t invoiced immediately. Instead, the system adds it to the customer’s pending balance, which you’ll see in the “To be invoiced” section.
From here, you select one or multiple rides and generate an invoice. The system first creates a draft invoice—a review step where selected rides are grouped into a single bill. At this stage, nothing is sent yet, and you can still check or adjust the details.
Once confirmed, the draft is finalized and moved to Invoice history, becoming the official invoice shared with the customer. The system then updates the customer’s balance to reflect what has been invoiced.
From Invoice history, you can track all invoices, monitor their status (paid or unpaid), and download them when needed—giving you a clear view of what has been billed and what is still outstanding.
Required
Before you can use this feature, make sure that:
You are on a Pro or Full plan
Customers are created and bookings are linked to a customer (debtor)
Access invoicing via Administration → Customer Invoices
For proper invoice setup:
Configure invoice numbering in Settings → Customer Invoicing (prefix, sequence, format)
Set payment terms to define when invoices are due
Add bank details, logo, and additional text for invoice branding
Enable options to attach receipts or invoices to emails if required
Learn More
How to Configure your customer invoices
Drafting and sending invoices to customers