Manage Returning Customers

Improves operational efficiency with structured customer records

Keeps customer information organized in one central place

Supports account-based bookings for regular and business customers

Speeds up booking creation by reusing saved customer details

Reduces errors from repeated manual data entry

Instead of entering their details again for every booking, the system stores this information within the Customers section, where each customer acts as an account.

When you create a customer, you can add all relevant company details and link multiple contacts (passengers) to that account. Over time, this builds a structured database of your regular customers and their associated contacts.

Saving these contacts also allows you to offer “on account” payments, enabling customers to book rides and be billed later instead of paying immediately.

Now, when creating a new booking, you simply begin typing the passenger’s name. The system instantly recognizes matching contacts from your stored customer data and shows them as suggestions. With a single selection, the passenger’s details are automatically filled into the booking form—saving time and reducing the chance of errors.

This means that whether it’s a frequent individual rider or a company with multiple passengers, you can handle bookings quickly and consistently without repeating the same steps.

You are on Pro or Full Plans

Customers must be created in the Customers section

Contacts should be added under customer accounts

Use this feature along with Customer Invoicing to manage accounts billing

For customer access efficiently make sure to add them in Customer section.