Customize your services to match every customer need
Not every ride is the same—and your offerings shouldn’t be either.
With Custom Products, you can go beyond standard ride options and create services tailored to different customer needs. Whether it’s airport transfers, premium vehicles, or specialized ride types, each product can have its own configuration, pricing, and identity.
This flexibility allows you to shape your services around your business, not the other way around.
How it helps your business
Expand your service offerings beyond standard rides
Target different customer segments with tailored products
Define custom pricing and rules per service type
Improve booking experience with clear and structured service options
Create a more professional and branded presentation
How it works
It often starts with a simple thought—what if I could offer more than just a standard ride?
You create a new product and begin defining what makes it unique:
A clear name that represents the service
Passenger and luggage capacity
A short description that helps customers understand the offering
As you shape the product:
It becomes a distinct option in your booking flow—something customers can easily recognize and choose
To make it more intuitive and appealing:
You add a visual identity by uploading an image or selecting from default vehicle options
This helps customers quickly connect the product with the type of service they expect
Behind the scenes, you define how the product behaves commercially:
You can configure custom pricing through pricing rules
Each product can have its own pricing logic, ensuring flexibility across services
Once everything is set:
The product appears in your Web Booker as a selectable option
Customers choose the service that best fits their needs
As your business evolves:
You can refine products, adjust pricing, or introduce new offerings
Allowing your services to grow alongside your market
Required
Before using this feature, ensure the following is set up:
Your account is on the Pro or Full plan
Products are added and configured in the products section. From Settings → Products → Add product
Pricing rules are configured for your different products
Learn More
Add your own products/services in Products section
Add custom pricing rules for each product in different Pricing rules