The Prices section provides an overview of all pricing rules and special rates configured in the system. It displays details such as rule priority, name, type, start and end date, and connected apps. The section is divided into Rules and Special Rates, and allows you to add, edit, and organize pricing rules in one place.
Navigate to Settings > Prices to view and manage all configured rules.
Pricing Rules
There are two tabs under this menu:
Rules
Standard pricing rules that define general pricing logic. There are four rules Dynamic pricing, Hourly rates, location-to-location pricing, Metered .Special Rates
Custom pricing overrides are applied for specific scenarios (e.g., special locations, time-based offers, or exceptions to standard rules). Configure special rates
Under any of these tabs exists a table that provides a summary of all configured pricing rules and how they are applied.
Priority
Indicates the order in which rules are applied. Lower numbers have higher priority and are evaluated first.Name
The name of the pricing rule for easy identification.Type
Defines the pricing method used in the rule (e.g., Location to location, Hourly, Dynamic).Start / End
Specifies the date and time range during which the rule is active.Connected Apps
Shows where the rule is applied (e.g., Web Booker, Dispatch Panel).
Understanding Rule Priority
How Priority Works
Priority determines which rule applies when multiple rules match a booking. Rules are numbered sequentially, with priority 1 having the highest precedence. The system checks rules from highest to lowest priority until finding a match.
Critical Priority Principle
Rules with broader geographic scope must have lower priority numbers than specific rules. Otherwise, broad rules will override all others and deactivate them.
Priority Configuration Example
Correct priority order:
Location to Location rule X
Location to Location rule Y
Dynamic rule B: Airport X to Everywhere
Dynamic rule A: Everywhere to Everywhere
Warning: If Dynamic rule A (Everywhere to Everywhere) has priority 1, all other rules become deactivated because it matches every booking.
Adjusting Priority
Change priority by dragging rules to reorder them along the list in the overview
Need Help?
Understanding why specific prices are applied can be challenging when multiple pricing rules with varying priorities are in effect. We've streamlined the troubleshooting process to make it simple. Watch the video guide below to learn how to gather the right information when reporting pricing issues. This helps our support team quickly identify the problem and guide you toward an optimal pricing configuration.