Skip to main content

Assign Bookings to Drivers

Assigning bookings to the driver from dispatch panel

Get the right driver on the right job—instantly

Once bookings start coming in, the next critical step is making sure each job is handled by the right driver. The Assign Bookings feature allows you to quickly match bookings with available drivers, ensuring smooth operations and timely service.

From a single screen, you can view unassigned jobs, check driver availability, and dispatch jobs in just a few clicks.


How it helps your business

  • Ensure faster response times with quick driver assignment

  • Improve efficiency by assigning jobs based on driver availability

  • Reduce missed bookings with real-time dispatch control

  • Keep operations organized with clear job status tracking


How it works

As bookings start coming into your system, some of them appear in the Dispatch Panel as Unassigned—waiting for a driver to take over.

  • You scan through incoming jobs and identify which ones need action

  • Select one or multiple bookings and click Assign

  • A driver selection window opens, giving you a live view of your fleet:

    • See all drivers in your network

    • Check who is online, available, or offline

    • View basic driver details for quick decision-making

  • Based on availability or preference, select the most suitable driver and dispatch the job

  • The system instantly sends a job request notification to the driver’s app

  • Once assigned:

    • The job updates immediately in the Dispatch Panel

    • It moves out of the Unassigned queue into the active workflow

    • You can continue tracking its progress in real time

  • Within seconds, a waiting booking is now actively being handled—keeping your operations moving smoothly


Required

Before assigning bookings, make sure that:

  • You are on Pro or Full Plan

  • To manually assign bookings to drivers, go to Dispatch Panel → select job → Assign

  • Drivers are added and active in the Members section

  • Drivers are connected via the YourDriverApp. Drivers are online or reachable to receive job requests

  • Bookings are available in the Dispatch Panel


Learn More

Did this answer your question?