You can switch off automatic notification emails for one person while everyone else at your school keeps receiving them as normal. This is separate from the school-wide switches under Settings → Communication → Automatic notifications, which apply to everyone at once.
Your school may use different names for students, teachers and classes. If you don't see the menu items below, ask your admin to check your permissions.
Switching off automatic reminders for one person
Every profile — student, related contact, teacher or staff member — has its own switch for automatic emails.
Open the person's profile.
Scroll to the School portal section.
Switch off Automatic reminders.
That person stops receiving automatic notification emails — new notes, absence notifications, lesson changes and reminders — while everyone else is unaffected.
Payment receipts are always sent. The switch covers automatic notifications and reminders, not the receipt a payer gets when a payment is recorded.
Unsubscribing a contact from one student's notifications
If a related contact is linked to more than one student, you can quiet the notifications about one student while keeping the others.
Open the student's profile.
Go to their related contacts and edit the contact.
Untick Subscribe to notifications.
Save your changes.
The contact no longer receives notifications about that student, but still receives them for any other students they are linked to.
Internal vs shared notes
A "new note" email is only sent when a note is shared with the student or their contacts. Notes kept internal send nothing and are never visible in the portal, so your team can keep writing them freely.
If one family should not receive note emails at all, either keep their notes internal or switch off Automatic reminders on their profile as described above.
To manage what everyone receives per channel, see Mobile push notifications and the school-wide switches under Settings → Communication → Automatic notifications.