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How to add related contacts and relationships

Learn how to create a related contact, link them to students, and give them portal access in Teach ’n Go.

Abdullah Al-Hussein avatar
Written by Abdullah Al-Hussein
Updated this week

You can create separate profiles and portal accounts for parents, guardians, or other related contacts. This allows them to stay informed about a student’s progress, payments, and communication while keeping accounts properly organised.


Add a related contact

  1. Go to the Add + menu.

  2. Select Related contact.

  3. Complete the contact details in the Add contact form.

  4. Click Save.


Link the contact to a student

  1. Open the Related contact profile.

  2. Navigate to the Relationships tab, a

  3. Select the student you want to link.

  4. Choose the relationship type (e.g. Mother, Father, Guardian).

  5. Save your changes.

If the contact is linked to multiple students (for example, siblings), you can add multiple relationships.


Grant portal access

If you want the related contact to access the portal:

  1. Open the Related contact profile.

  2. Enable Portal access.

  3. Save the changes.

Once activated, the contact can log in and view information for all students they are connected to.

After logging in, they can switch between students using the dropdown menu at the top right of the portal.

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Enable email notifications

Related contacts can receive the same emails sent to students.

  1. Open the Related contact profile.

  2. Enable the Email notification option.

  3. Save your changes.


Creating separate related contact accounts improves communication and keeps families informed. By linking contacts to multiple students and enabling portal access, you ensure smooth collaboration between your school and families.

It's possible to create a separate profile and portal account for the student's related contacts. Creating separate accounts for related contacts ensures efficient communication and access to information within the school portal. Related contacts can stay informed about their associated students' progress and activities, fostering better engagement and support. Moreover, enabling email notifications keeps them updated on relevant communications, enhancing collaboration between school staff, students, and their families.

Adding a Related Contact

To add a related contact

In the "Add +" menu, select "Contact".

In the 'add contact' form, fill in the contact details.

You can specify your relationship with a school student at the bottom of the related contact page. If the contact has numerous connections, such as multiple siblings in the school, you can establish multiple relationships.

Portal Account and Viewing Multiple Students

If the related contact is granted access to the school portal, they will be able to view data and information related to all students they are connected to. After logging in, the related contact can easily switch between students by selecting the student from the dropdown at the top right of the page.

Receive email notifications

Related contacts can opt to receive emails sent to the students by selecting the notification option in the related contact's profile.

Creating separate accounts for related contacts ensures efficient communication and access to information within the school portal. Related contacts can stay informed about their associated students' progress and activities, fostering better engagement and support. Moreover, enabling email notifications keeps them updated on relevant communications, enhancing collaboration between school staff, students, and their families.

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