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How students and related contacts can add notes

Learn how to enable and use student-generated notes so students and related contacts can communicate directly with teachers in Teach ’n Go.

Written by Abdullah Al-Hussein
Updated this week

Teach ’n Go allows students and related contacts to create notes and assign them to teachers. This feature helps improve communication, encourages feedback, and keeps all conversations organised within the platform.


Enable student note permissions

Before students or related contacts can add notes, an admin must enable the correct permissions.

  1. Go to School settings.

  2. Open the User permissions page.

  3. Locate the permissions for Students and Related contacts.

  4. Enable access to Add and edit notes in the Notes tab.

  5. Click Save to apply the changes.


Create a student-generated note

Once permissions are enabled, students and related contacts can add notes from their portal.

  1. Log in to the Student Portal or Parent Portal.

  2. Navigate to the Notes page.

  3. Click Add note.

  4. Enter the note content.

  5. Assign the note to the relevant teacher or admin.

  6. Click Save.


Teacher notification and review

When a note is assigned:

  • The teacher receives a notification alert about a new unread note in the dashboard

  • The teacher can click the notification to open the student's profile.

  • The teacher can review and respond directly within the note.


Troubleshooting

  • Students can’t see the Add note option? Make sure note permissions are enabled in User permissions.

  • Teacher not receiving notifications? Confirm the note was assigned to the correct teacher.

  • Unread indicator not clearing? Open and review the note to mark it as read.


Enabling student-generated notes strengthens communication between teachers, students, and families while keeping everything recorded in one central place.

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