In instances where two siblings share the same email address, it is typically the parent's email that is being utilised. If the students don't have individual emails, it's advisable to leave their email fields blank and create a related contact for the siblings. Here's how to ensure smooth communication and avoid potential issues:
Steps:
Leave Student Emails Blank:
If siblings share the same email, leave the email fields for students blank during data entry.
Create Related Contact:
Create a related contact for the siblings, storing the shared email in the related contact's profile.
Set Communication Preferences:
Direct all communications for the siblings to the related contact's email to ensure nothing is missed.
Why This Is Important:
Avoid Portal Access Issues:
Shared emails for students can lead to problems when accessing the student portal.
Each student should ideally have a unique email address for portal use.
Students without individual emails can still access the portal using a username.
Email Communication:
Using the parent's email ensures important information reaches the right recipients.
By following these steps, you can efficiently manage siblings with shared email addresses, ensuring effective communication and a smooth experience on the student portal.