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How to add and manage student credit

Learn how to add credit to a student’s profile and use it toward fees in Teach ’n Go.

Written by Abdullah Al-Hussein
Updated this week

Teach ’n Go allows you to add credit to a student’s account. This credit can later be used to pay for class fees, custom fees, or other charges. Managing credit correctly helps keep student accounts accurate and flexible.


Add credit to a student profile

  1. Go to People > Students.

  2. Open the student’s profile.

  3. Click on the Fees tab.

  4. Scroll to the bottom of the page.

  5. Click the option to Add credit.

  6. Enter:

    • A short description for reference

    • The credit amount

  7. Click Save.

Once saved, the credit will appear in the Credit section of the student’s profile.


How student credit can be used

Student credit can be used in two ways:

  • Manually, when creating a receipt

  • Automatically, if automatic credits are enabled

To learn more about applying credit to payments, please refer to the detailed guides on using student credit.


Troubleshooting

  • Credit not appearing? Refresh the student profile after saving.

  • Credit balance incorrect? Review recent receipts to see if credit was applied.

  • Cannot apply credit? Make sure there is an available positive credit balance.


By managing student credit effectively, you simplify payment handling and give families more flexibility when settling fees.

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