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How to add manual payments and issue receipts

Learn how to record payments and automatically generate receipts for students in Teach ’n Go.

Abdullah Al-Hussein avatar
Written by Abdullah Al-Hussein
Updated this week

Once you’ve added students, created classes, and set up fees, recording payments is quick and simple. When a payment is registered, Teach ’n Go automatically generates a receipt. This article explains how to record payments manually (e.g., by cash or bank transfer).

It's also possible to accept payments directly from students using Stripe or PayPal


Add a payment and issue a receipt

  1. Click the + button in the top-right corner and select Payment.

    • If you are already in the Payments section, click New payment in the top right.

    • You can also start a payment directly from a student’s profile.

  1. Select the student from the list.

    • Start typing to quickly filter students.

    • You can also select multiple students on the same receipt (useful for siblings).

  1. All outstanding payments for the selected student(s) will appear on the page.

    • Remove any fees the customer is not paying for by clicking the X next to the item.

  2. Customise the receipt if needed:

    • Click + Add a fee to include additional or custom fees.

    • Apply a discount if applicable.

    • Register a partial payment if the full amount is not being paid. The remaining balance will stay outstanding on the student’s account.

    • If the customer wants to pay in advance for future items, you can add those as well.

  1. Click Create receipt to complete the process.

Once saved, the receipt will open automatically. You can:

  • Print it

  • Download it

  • Send it via SMS or Email


Customise receipts

Teach ’n Go allows you to customise how your receipts look.

Add your school details and logo

  1. Click your Profile menu (top right).

  2. Select School settings.

  3. In the School tab, enter your school details and upload your logo.

  4. Click Save.

Your logo will appear on the left side of the receipt header, with your school details on the right.


Edit receipt settings

  1. In School settings, open the General settings tab.

  2. Scroll to Receipt settings.

  3. Here you can:

    • Change receipt numbering

    • Edit the default header

    • Add a footer

    • Choose to print overdue and upcoming payments on a second page

  4. Click Save after making changes.


Troubleshooting

  • Receipt not generated? Make sure you clicked Create receipt after entering payment details.

  • Wrong items on the receipt? Remove unwanted fees before saving.

  • Logo not appearing? Confirm it was uploaded in School settings and saved.


Recording payments in Teach ’n Go keeps your accounts accurate and generates professional receipts instantly. With flexible options for multiple students, discounts, and partial payments, you can manage payments efficiently while keeping families informed.

Add a Payment and Issue a Receipt

1. To begin, click on + (top-right) and then on Payment. Or, if you are on the payment page, there's an option in the top right-hand corner. YOu can also begin a payment directly from a student's profile.

2. Select the student from the list (you can start typing to filter students). It's also possible to choose multiple students on the same receipt. This is useful for parents who have multiple students in your school.

3. All the outstanding payments for this student(s) will show on the New Receipt page. You can remove any fees that the customer is not paying for.

4. There is plenty of options to customise the receipt further:

  • You can add extra fees by clicking on '+ Add a Fee'. If you have custom fees, You can add these here too. You can learn more about custom fees here.

  • You can also add discounts here. You can learn more about discounts here.

  • If the customer wishes to pay in advance for items not yet due, this article explains how.

  • You also have the option to register a partial payment. The remaining balance will still be outstanding on the student's account.

5. Finally, click Save, and you're done. Once the receipt pops up, you can Save, Print or Send it to the student by SMS or email.

Customise Receipts

You have several options for customising receipts. You can change the receipt header and footer, add your logo and even change the receipt numbering.

To customise your receipts:

  1. Click on the profile menu (top right) and choose School Settings.

  2. In the School tab, enter your school details and upload your logo (remember to click Save).

  3. Your school logo appears on the left side of the header by default, and the school information is on the right.

  4. Click on the General Setting tab and scroll down to Receipt Settings. Here you can edit how receipts are numbered, change the default header and even add a footer to your receipts.

  5. You can print a student's overdue and upcoming payments and their receipts on a second page. (Remember to click Save here too!)

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