What Is the Ticket Drafts Page?
The Ticket Drafts page is where you can manage:
Tickets saved as drafts
Tickets submitted and under review
Tickets returned (rejected) for correction
You can access it from the left-hand navigation menu by selecting Ticket Drafts.
🎥 Watch: How to Use the Ticket Drafts Page (2 minutes)
This short walkthrough shows how to save a draft, understand ticket statuses, and manage your tickets.
Filter and Understand Ticket Statuses
At the top of the Ticket Drafts page, use the Quick Filters to sort tickets by status. Selecting a filter instantly updates the list.
Portal Plus users who receive instant ticket numbers will only see Draft tickets on this page.
Draft – Tickets you have started but not submitted. Select View to complete and submit.
Center Review – Tickets that have been submitted and are currently being processed. These cannot be opened or modified.
Rejected – Tickets returned for correction. Select View to make corrections and resubmit.
Total – Displays all tickets. This is the default view.
🧠 Learn How To:
Need help correcting a rejected ticket?
See: What to Do If Your Ticket Is Rejected
Managing Your Tickets
The Ticket Drafts dashboard allows you to manage tickets saved as Draft, under Center Review, or Rejected.
Each ticket includes the following management options:
View - Open a Draft or Rejected ticket to complete or correct it.
History - View previous draft saves or rejection details.
❗ Important:
If a ticket is in Center Review status, it cannot be opened or modified. To make changes or request deletion, you must contact the center directly.
Need Help?
If you experience any issues or have questions, contact the Texas811 support at:
📞 888-776-6077