After placing your order, you’ll receive a confirmation email with purchase details. You can view your order status via email or by logging in at https://account.thatcooliving.com/.

Estimated shipping dates for each product are listed in your order status. Your order will ship once all items are ready and available in our warehouse. Please note that made-to-order or back-ordered items may require additional time.

Once shipped, you’ll receive a confirmation email with a tracking link to monitor your order’s journey to your home.