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Ticker EV insurance
FAQs for your electric vehicle policy
What happens if I speed with a Ticker EV policy?
How do I change things on my Ticker EV policy?
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Can I add more miles to my EV policy?
My plug-in Ticker device hasn't arrived yet
How do I set up my Ticker device?
Will the plug-in Ticker device drain my car's battery while plugged in?
Will the plug-in Ticker device use my phone data?
Why hasn't Ticker had data from my device?
What happens if my phone disconnects from my stick-on Ticker box?
What happens if I remove the Ticker device or put it in another car?
How do my named drivers affect my driving stats?
Why can't I pair my stick-on Ticker box?
What information does the Ticker device collect?
My plug-in Ticker device doesn't fit
What should I do if I think my plug-in Ticker device is faulty?
I can't pair my stick-on Ticker box and app
I can't pair the phone for a named driver
Where should I put my Ticker device?
How do I know if my stick-on Ticker box and phone are paired OK?
When will my instalments be collected from my bank account?
How does No Claims Discount (NCD) work?
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Does my premium change based on good or bad driving?
How do I make a claim with Ticker?
How does Ticker use my device data?
How does Brexit affect driving in Europe?
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What happens if I change the car on my EV policy?
Can I add breakdown cover to my EV policy?
Can I drive at night with a Ticker EV policy?
Do I have to change my driving style with a Ticker EV policy?
Can I drive abroad with a Ticker EV policy?
How to get your driving licence summary for your Ticker EV insurance
How does Ticker EV insurance work?
Why has my Ticker EV insurance quote changed?
Why can't I get EV cover with Ticker?
Can I use my phone in 'do not disturb' mode while I'm driving?
Does my phone need to be in my car while I drive?
Do I need to keep my phone switched on while driving?
Do I need to keep Bluetooth switched on?
Do I need to keep location services enabled?
Can I connect my phone to my stick-on Ticker box and another Bluetooth device at the same time?
What happens if two people with the Ticker app are in the vehicle at the same time?
Can the Ticker app run in the background while I'm driving?
Changing phones
Do I need to keep my phone's mobile data on at all times?
Does the Ticker app need to be running the whole time?
Do I fit the Ticker device myself?
There are lights showing on my stick-on Ticker box. Is this OK?
Help with phone settings
How do I know if my Ticker device is recording my journeys?
How do I know my device is working?
What's the Ticker device?
Does the Ticker device send information to the police?