Skip to main content

Tips & Service Charges

Tips & Service Charges

1 author22 articles
Manage Cash Tips in Shift ReviewManage how your tipped employees declare cash tips during shift review. This article covers marking jobs as tipped, configuring and requirin
Customize Service Charges and Mandatory GratuityLearn how to add a service charge to a guest's check for things like large party gratuities, event fees, special menu upsell charges, and mo
Get Started With Service Charges and Mandatory GratuityLearn about the relationship between service charges, mandatory gratuity, and tips and how each cost is configured and reported on in Toast
How Toast Handles and Distributes TipsThis article lays out general guidelines for Toast's interaction with tips, gratuities, service charges, and more.
Can I set up different suggested tips for online orders and dine-in digital receipts?
Review Employee Tips From Last Week
Suggested Tips Sync Issue After Edit
Archive a Service Charge
Disable Tips at Your RestaurantIf your restaurant doesn't tip out your staff and you would like to disable tips across all channels, check out the steps in this article.
Set Up and Apply Auto-GratuityLearn how you can add included gratuity or auto-gratuity to checks and tables as well as assign it to different service areas.
Edit Cash Declared Tips on Closed Shifts
Declare Cash Tips OverviewLearn how to set up and use the declare cash tips feature on the POS.
Set Up Tip OptionsLearn how to set up and troubleshoot tipping options.
Calculate Tip Before or After Taxes
Manager Approval for Large Tips
Difference Between Service Charges and TipsLearn the difference the IRS designates between service charges and tips and then see some Toast Payroll specific reports that can help you
Pool Tips for Delivery OrdersLearn how to pool tips for completed delivery orders in Toast.
Optimize Tip WithholdingTip withholding allows a restaurant manager to reclaim a percentage of employee credit card tips/gratuities to cover the cost of credit card
Service Charge or Gratuity is Being Added to Every Check
Employee Forgot to Declare Their Cash TipsLearn how to easily correct an employee's declared tips if they forgot to enter them before clocking out and closing their shift. This artic
Tip Adjustments with FreedomPay
Display Suggested Tip Amounts on ReceiptsFor printed and digital receipts, you can configure suggested tip amounts to display on your receipts for guests to easily calculate tips.