This article is intended for users of the following products in the UK and Qatar:
Q: We use the Club Score Input Terminal at our facility, and when players login they are seeing incorrect Playing Handicaps. Why are the Playing Handicaps incorrect?
A: When a player logs into the terminal to check in for a competition there is an option to check their Playing Handicap (as shown below).
Players are able to click onto the icon next to the Playing Handicap to view the calculation (Handicap Analysis).
If the playing handicap is incorrect and is showing the same as their Course Handicap or high or lower then expected, you may not have corrrect tournament selected as the default tournament to display the players Playing Handicap. This commonly happens when you have mutliple tournament is the same round.
To set the default tournament within an event/league for a round, follow these directions:
Go to Round > Tournaments.
Select the tournament you want as the default.
Check the box "Set as Default Tournament for Club Score Input Terminals (and Automatic Score Posting)" in the advanced options section (as shown below).
Click "Save."
