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Understanding Quota Consumption in Track123

Updated yesterday

πŸ“Œ What is Quota?

In Track123, quota refers to the number of orders you can sync to the app within your current subscription plan.

πŸ“₯ How is Quota Consumed?

Quota consumption is based only on the number of unique orders synced into the Track123 app, not on how many times those orders are queried or viewed.

βœ… Each synced order = 1 quota used
❌ Customer queries or tracking page visits = 0 quota used

πŸ”„ When is an Order Counted?

An order is counted against your quota at the moment it is first synced/imported into the Track123 APP, whether automatically via integration or through manual upload.

🧾 Example Scenarios:

Action

Quota Used

Sync 1 new Shopify order

1 quota

Customer checks tracking 5 times

0 quota

Manually import 100 orders

100 quota

Revisit an already-synced order

0 quota

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