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How to avoid customers receiving duplicate shipping notification emails
How to avoid customers receiving duplicate shipping notification emails
Updated over a week ago

Shopify also sends shipping emails to your customers when Shopify receives the shipping events sent by Track123. Please Turn off Shopify native email to avoid duplicate emails.

👍Go to Shopify admin page > Settings > Notifications > Shipping > click the box to disable the Out for delivery email and Delivered email.

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