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Company

A detailed guide on configuring and managing all company-wide settings, features, and defaults in your account.

Heather Worthington avatar
Written by Heather Worthington
Updated over a week ago

To access your Company settings, navigate to Settings > Company from the main menu. This central hub controls the default settings and behaviors for your entire Unleashed account.

At the top of the Company page, you'll find four essential buttons:

  • Setup Wizard: Quick access to initial account setup steps with helpful navigation links.

  • Billing/Upgrade: Manage your subscription and update payment details.

  • Features: View available features and account limits based on your subscription.

  • Save: Apply any changes you make to settings in the Company page.


Tutorial Video

Setting up your company details in Unleashed


Details

Configure your core business details that will appear on Doc Designer and Email templates.

Detail Fields

Description

Company Name

This is the name of your company and is available to include in Doc Designer templates.

Trading Name

This is your business's trading name, which is used as the sender and in the subject line for emails.

Trading Name (for Purchasing)

Specify a separate trading name for purchase-related communications. If left blank, your main Trading Name will be used for Purchase Orders and Supplier Returns.

Industry

Select the type of industry you are in.

Organisation Type

Select the type of company you are in.

Base Currency

Your primary currency, set during registration. All transactions in other currencies automatically convert to this base currency for consistent reporting.

System Default Warehouse

Choose which warehouse serves as the fallback for all transactions. Note that individual customer or user warehouse preferences will override this system default.

Dashboard Data Source

Select the type of sales data you want to display on your Classic Dashboard:

  • Sales Order data

  • Sales Invoice data

GST / VAT Number

This is your company's tax number, to populate on your Doc Designer templates and subscription's invoice.

EORI Number

Used for EU Customs and visible if the International Commerce Codes feature is enabled.

Website

Add your company's website in this field for reference.

Timezone

Select the timezone you are working in, which will be used when time-stamping transactions and records.

Financial Year End

Select the financial year-end for the Dashboard display.

Measurement Units

Select the preferred measurement:

  • Imperial (feet and pounds)

  • Metric (meters and kilograms)

There is no automatic conversion between the standard options. When changing the selected measurement, you must manually update your records to align with the new type.

Date Format

Select the date format for your account:

  • dd/MM/yyyy (default)

  • MM/dd/yyyy

  • dd/MMM/yyyy

  • MMM/dd/yyyy


Configuration

This section enables advanced features that enhance your account's functionality. Review carefully before enabling, as some features cannot be disabled once activated.

Configuration Options

Description

When enabled, it unlocks sales back orders, pick, pack, and dispatch features, and shipment tracking.

Cannot be disabled if you have open Sales Orders.

When enabled, it provides bin location management and warehouse-specific stock alerts.

Disabling Per Warehouse Controls removes all warehouse bin locations and stock min/max values.

When enabled, implement approval workflows and spending limits for Purchase Orders, adding financial control and oversight.

When enabled, track individual items with unique serial numbers throughout their lifecycle. Mark specific products as 'Serialized' in their records for full transaction-level serial number tracking,

Cannot be disabled in your account once enabled, but can be disabled on a product level.

When enabled, automatically calculate selling prices based on cost markups from landed cost, last cost, purchase price, or existing sell prices.

When enabled, include Commerce Code and Country of Origin fields to products, plus Incoterms and Commercial Invoices for international shipping.

When enabled, monitor products by batch numbers for quality control and traceability. Essential for industries requiring lot tracking, e.g., food, pharmaceuticals, etc.

Cannot be disabled in your account once enabled, but can be disabled on a product level.

When enabled, automatically add charges, like deposits, to Sales Orders for specific products.

Enable quote-to-order workflow for better sales process management and traceability.


Settings

System Settings

Use the System Settings available in the Settings tab to set your account's default behaviours. These settings will apply to the appropriate transactions from the time they're enabled. Any open transaction that exists before a setting being enabled will not retrospectively update to align with changes made afterwards.

System Settings

Description

Auto Allocation

When enabled, Auto-Allocation will automatically reserve Stock on Hand (SOH) quantities for new Sales Orders, updating "Available" quantities in real-time for accurate inventory planning.

Auto Set Receipt Quantity

When Auto Set Receipt Quantity is enabled, Purchase Order receipt quantities are pre-filled from their order quantities. Disable if you prefer manual quantity entry starting from zero.

Limit Ship Quantity to Stock not on open Shipments

When enabled, it prevents double-allocation by excluding quantities already on other open shipments from available shipping quantities. Calculated once at shipment creation, and will not automatically update existing shipments.

Requires Order Management to be enabled.

Recalculate Component quantities

Controls how component quantities adjust when you modify assembled quantities:

  • Enabled: Prompts whether to update components proportionally based on the Bill of Materials (BOM).

  • Disabled: Automatically recalculates all component quantities when assembly quantity changes.

The Ship From Multiple Warehouses is a feature designed for customers who want to fulfil orders by shipping from multiple warehouses.

Stock availability may be inaccurate until shipments are dispatched, as stock allocations are based on the Sales Order warehouse, not the Shipment warehouse. For location-based tax rates, ensure shipment warehouses have the same tax rates based on the order’s from/to location tax rate.

Minimum Order Value Limit

Set a minimum subtotal requirement for Sales Orders and Quotes. When enabled, a warning is displayed if the order total, excluding charges and tax, falls below the minimum value. The warning can be overridden if necessary on a per-order basis.

Determines how purchase costs are spread, by default, across order lines:

  • Value (default): Distributes by line value.

  • Base Quantity: Distributes by quantity.

  • Weight: Distributes by product weight.

  • Volume: Distributes by product volume.

Changes don't apply retroactively to existing Purchase Orders.

When enabled, you can use component stock from Receipted status Purchase Orders for assemblies.

If enabled, costs added to the receipted Purchase Orders after completing assemblies will not be factored into the assembly's costs.

Production Hours Per Day

Set default daily production hours, between 1-24 hours, (default is 8 hours) for calculating assembly start dates based on Assemble By deadlines.

This value will be used on all BOMs unless the BOM has its own number of production hours per day.

Production Work Days

Select which days production runs, default: Monday-Friday, for accurate assembly scheduling.

These will be used on all BOMs unless the BOM has its own specific production days.

Print Settings

Enable any of the following options to automatically generate and download a PDF on completion of the transaction type:

  • Purchase Order

  • Assemblies

  • Disassemblies

  • Credit Notes

  • Supplier Returns

  • Warehouse Transfers

🤓 Tip: Sales Order and Sales Quote PDF Downloads can be configured on a per customer level.

You can also enable the Filename Timestamps to include a timestamp in the file's name when it's downloaded or emailed.

Filename Timestamp example: Sales Order_SO-00000001_2020.01.01_12.30.00.pdf


Address

Configure your company's addresses for automatic population in Doc Designer templates:

  • Postal Address: Used for correspondence and document delivery information.

  • Physical Address: Your business location for shipping and official communications.

Both addresses automatically populate in Sales Orders, Invoices, Purchase Orders, and other business documents for a consistent professional presentation.


Contact

Set up default contact information for Doc Designer templates and ensure customers and suppliers have multiple ways to reach your business:

  • Telephone

  • Fax

  • Mobile

  • DDI (Direct Dial In)

  • Toll Free


Images

Upload company images to maintain consistent branding across all externally shared documents. Store up to 20 company-specific images for use in Doc Designer templates.

To add images for your company:

  1. Go to Settings > Company > Images.

  2. Drag and drop image files onto the upload area, or click the upload area to browse and select files from your device.

The first uploaded image automatically becomes your default company logo. Change the default by clicking the Action Cog icon on a different image's row and selecting "Set as Company Logo". Or select "Delete" to remove an image from your company's images.


Invoicing

The Invoicing tab controls how your sales invoices are generated and formatted, including footer content and date handling preferences that affect all customer-facing invoicing documents.

  • Footer Details: The text entered in the Invoicing tab's "Footer Details" will populate in the Doc Designer's "Footer Details" and "Payment Details" components of Sales Orders, Invoices, and Sales Quotes templates. Use this for payment terms, legal disclaimers, or additional business information.

  • Default Invoice Date: Choose how invoice dates are determined:

    • Order Date: Uses the Sales Order's original order date to establish the Invoice's Invoice Date, but it can be edited while the order is open.

    • Created Date: Uses the date the invoice was created as the Invoice's Invoice Date.

🤓 Tip: For accounting reconciliation, when using Default Invoice Date: Order Date, ensure invoices are completed on the same date to maintain accurate records.


Purchasing

The Purchasing tab manages default settings for all purchase-related documents and communications, allowing you to standardize how Purchase Orders appear and ensuring consistent supplier communication.

  • Footer Details: The text entered in the Purchasing tab's "Footer Details" will populate in the Doc Designer's "Footer Details" and "Payment Details" components on Purchase Order templates. Include supplier payment terms or internal processing notes.

  • Purchase Order Report Print Name: Enter an alternative name for Purchase Order documents, and tick the Enabled checkbox to add it to your templates. After enabling:

    1. Go to Settings > Doc Designer > Purchase Orders.

    2. In a template, go to Toolbox > Other Data section, and drag "Print Name" into the template layout.

    3. Publish the template.


Email Templates

Configure default email settings for each transaction type to ensure consistent, professional communication across the following transaction types:

  • Credit

  • Packing Slip

  • Pick List

  • Purchase Order

  • Sales Invoice

  • Sales Order

  • Sales Quote

  • Ship Note

  • Supplier Return

Email Template configurations

Click on Save to apply any changes made to the From, Subject, Body, or Attach File fields of your Email Templates.

Email Template field

Description

From email address

Update the From field in Email Templates to set a default "reply to" email address, for example, noreply@companyname.com.
If the From email address is left blank in the Email Template, the email address of the user who triggered the email will be used.

Subject line

The Subject line can be configured to include a limited list of "variables" specific to the customer, supplier, or transaction. Edit the subject line to suit your audience using the text-only field, then click on the variable icon to select which variables should be included on the template. Revert the subject line to the default by clicking on the undo icon.

Variables available to the Subject line in Email Templates are:

  • Transaction Number

  • Transaction

  • Trading Name

Body message

The Body Message is a text-only field. Enter an appropriate message for the particular transaction, together with any instructions you wish to convey.

Variables and images are not supported within the body.

Attach File

To include a default attachment, such as your business's Terms and Conditions, to all emails sent for a given transaction, click on the Attach File drop-down button. Select the file either from your device (Upload Files) or your File Library (Browse Uploaded Files).

Email Preview

Click on Email Preview under the email template's Body to receive an example of your email template.

The previewing function ignores the "From" address.

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