What do I need before I can request an SMS number?
You need to complete your SMS Registration Information first. Carriers use this business information to verify your number.
Note: If you skip this step, you'll be asked to fill out the missing information when you request a number.
How do I complete my SMS registration information?
In the Inbox, select Admin (top right).
Select SMS Registration Information.
Fill out the form.
Select Save.
How do I request a Quick Send SMS phone number?
In the Inbox, select Send Text Message.
Depending on how your account is set up, you'll see either a Send From or an Assign to Queue dropdown.
Select Request SMS Number.
How do I know if my number is approved?
The status next to the number tells you where your request stands:
Status | What it means |
SMS Pending | Your request was submitted and is being reviewed |
SMS Approved | Your number is ready to use |
Can each location have its own number?
Yes. If your practice has more than one location, each location can have its own SMS phone number.