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Appointment Reminders

Setup and Management

9 articles
Reminders - OverviewUpdox Reminders is an appointment reminder tool that helps practices easily connect with patients and reduce no-shows. Practices can customize reminders and include them as part of their overall patient…
Reminders DashboardTips and tricks for using the reminders dashboard.
Reminders - User GuidesGetting Started with Updox Reminders
Adding a Waiting Room Link to Your RemindersHow to set up a Public Waiting Room in Video Chat, link it to a provider's calendar, and add the Waiting Room link to a Reminder script so patients can…
How to Set Up a Reminders ScheduleHow to set how many reminders to send and when, choose reminder methods, set quiet hours, add an office phone number, group same-day appointments, and choose the voice for phone…
Creating and Managing Reminders ScriptsHow to create, edit, and duplicate Reminders scripts, use variables, add Spanish versions, set a default script for each method, and use the prebuilt script library.
How to Bundle Appointment RemindersHow to turn on Appointment Bundling so a patient with several appointments on the same day gets one reminder that lists all of them, and how to use the [apptbundling]…
Reminders: Configure Reminders SettingsWhere to find Reminders Settings and what each section controls.
Reminders: How to Set a Script by Appointment TypeSend a different reminder script for each appointment type, turn reminders off for certain types, and control which types patients can see when they self-schedule.