Overview
Using a QR code is the fastest way to connect new customers to your brand. When a customer scans your QR code from signage in your venue (or by clicking a link on your website), they are prompted to share their details, which are used to create their customer profile, and if using Lightspeed O-Series, it will check the customer in to your POS.
Once they are checked in, you’ll be able to link them to a transaction and their payment card to an order on your POS. This means that all future visits and orders paid for by the same payment card will be automatically linked to that customer.
How It Works?
1. Customer scans your QR code using their mobile device.
2. They are taken to your branded sign-up page.
3. The customer enters their name, email, and accepts Terms & Conditions.
4. The customer will appear on the POS ready to be linked and remembered for all future orders.
✅ Result: You now have a Connected Customer (Contact method + linked card) in myne, allowing you to track spend, visit frequency, and retention.
Customer Experience
Here’s what your customers will see:
1. Landing Page: branded with your brand’s logo, colours and hero image
2. Details Form: Quick sign up (name, email, T+C’s + Marketing Opt in)
3. Check-In Confirmation: Acknowledges successful check in for customer to show when ordering.
In-Store Signage
Visibility
Place the QR code at eye level near the POS, and duplicate it in other high-traffic areas (tables, bar, entrance).
Multiple Touchpoints
Customers won’t always notice one placement. Include QR codes on:
Table tents or menus
Posters near entrances
Digital screens if available