Skip to main content

How do I unsubscribe from marketing emails?

Written by Nelli Brown
Updated over a week ago

How do I unsubscribe from marketing emails?

Click the unsubscribe link at the bottom of any marketing email from V1CE. You will be removed from the mailing list immediately.

Step by step

  1. Open any marketing email from V1CE

  2. Scroll to the bottom

  3. Click Unsubscribe

  4. You are removed from the list

I do not have a marketing email to unsubscribe from

Contact us with your email address and we will remove you from the mailing list manually.

Will I still receive account emails?

Yes. Unsubscribing from marketing emails does not affect transactional emails like:

β€’ Order confirmations β€’ Shipping notifications β€’ Password reset emails β€’ Subscription billing notifications

These are essential account emails and cannot be unsubscribed from.

I unsubscribed but still receive emails

It can take up to 48 hours for the unsubscribe to process. If you continue receiving marketing emails after that, contact us and we will fix it.

Still need help? Start a chat with our team and we'll sort it out.

Did this answer your question?