Steps to Fulfill an Order
Access Your Orders:
Log in to your account on pro.oblist.com.
Navigate to the "Orders" section to view your pending orders.
Select the Order to Fulfill:
Find the specific order you wish to process.
Click on "Show" to view the order details.
Initiate Fulfillment:
Within the order details, click on "Fulfill this item" to begin the fulfillment process.
Enter Tracking Information:
A form will appear prompting you to enter the tracking number and select the shipping company.
If your shipping company is not listed, select "Other" and provide the correct URL for tracking.
Save Tracking Details:
After entering the necessary information, click on "Save Tracking Details" to confirm.
Important Considerations
Timely Updates: Ensure that tracking information is added as soon as the item is shipped to keep customers informed and to facilitate timely payments.
Accurate Information: Double-check the tracking number and shipping company details to prevent any delays or confusion.
Payment Processing: Be aware that without accurate shipment status information, your payment may be delayed until the issue is resolved.
Frequently Asked Questions
1. What should I do if my shipping company isn't listed? If your shipping provider isn't available in the dropdown menu, select "Other" and input the correct tracking URL manually.
2. What happens if I don't provide tracking information? Failing to provide tracking details can lead to payment delays and negatively impact the customer experience. It's crucial to update this information promptly.