Shipping & Packaging
Best Practices for Packaging, Fulfillment, Returns...
By The Oblist1 author19 articles
- Shipping Furniture and Heavy Items on The OblistCurrent Vendor policy for furniture, heavy and oversized pieces: checkout rates, custom quotes, fulfilment and market pricing.
- How to fulfill your ordersLearn how to fulfill orders on pro.oblist.com, including adding tracking details, managing shipping, and ensuring timely payments.
- Who Pays the Shipping?Current Vendor policy for B2C free or paid shipping, Trade/B2B orders, seller shipping budgets, and future pricing by market.
- Understanding Volumetric Weight in ShippingLearn what volumetric weight is, how it’s calculated, and its role in determining shipping costs on The Oblist.
- International Shipping: Customs, Duties, and Best PracticesLearn how to manage customs and duties for international shipping on The Oblist, including best practices for smooth delivery.
- Why Was My Order Canceled?Learn why your order may have been canceled on The Oblist and how to prevent similar issues in the future.
- Why is the shipping quote high?How packed size, route, service level and carrier availability affect shipping quotes, and what sellers can check.
- How customer complaints and claims are handledHow customers report issues, what Customer Care owns, and when a seller needs to act in After-sales.
- How to Handle Shipping Costs for Bulky or Expensive-to-Ship ProductsBulky, fragile, or high-value items can generate shipping costs that are much higher than standard parcels.
- How to reject items from an order on The OblistWhich unshipped items can be rejected, how the normal 48-hour window and late confirmation work, and why a Shopify-side refund is not a substitute.
- How to include part of the shipping cost in market pricing for heavy piecesWhen and how a seller can coordinate with The Oblist to include an agreed shipping contribution in a market-specific product price.
- Your first order on the current Vendor DashboardFrom a new paid order to production, shipping, mandatory parcel documents, tracking, payout and After-sales—using the exact actions shown in the current Vendor Dashboard.
- When you see “Shipping Quote Required” (furniture & large items)Some orders need an international shipping quote before the buyer can be charged the correct transport amount. The vendor dashboard shows a yellow Shipping Quote Required banner on the order…
- How to read an order on the vendor dashboardOrders open from Orders → select a row → order detail on https://pro.oblist.com. This page is dense by design: here is a practical reading order and what each block means.
- Adding tracking numbers and shipping outside the integrated serviceWhen you ship with your own carrier instead of The Oblist’s integrated shipping service, add the tracking information directly to the order in your Vendor Dashboard.
- Packing lampshades: how to prevent transit damageThis guide explains how to pack a lampshade so it arrives in the condition it left your studio.
- Where can I find my shipping label, and what should I do if it is missing?When The Oblist’s integrated shipping service is used, the label download area becomes available after the carrier has confirmed the booking and issued the label.
- Request more The Oblist cards for your parcelsHow to request a card or flyer refill in Vendor Dashboard chat, which delivery details to provide, and what to do when an order is ready but no cards remain.