Where Can I Find My Check-In Time?
Your scheduled check-in and check-out times are available:
On the property's listing page before you book.
In your My Trips dashboard after your reservation is confirmed.
In your check-in email sent approximately 48 hours before your arrival.
Can I Arrive Early or Late?
If you need to arrive earlier or later than the scheduled check-in time, contact your host as soon as possible.
Requests for:
Early check-in
Late arrival
Late check-out
are subject to the host's approval and the property's availability.
Please note that some hosts may charge an additional fee for early check-in, late check-out, or after-hours arrivals.
How Do I Request a Different Arrival Time?
The fastest way is to message your host directly through Vidle Housing:
Sign in to your Vidle Housing account.
Go to Dashboard.
Select My Trips.
Open your reservation.
Click Message Host.
Your host can let you know whether your requested arrival time can be accommodated.
Can't Reach Your Host?
If you're unable to reach your host or need additional assistance, contact our Customer Experience team. We'll reach out to the host on your behalf and help coordinate your arrival whenever possible.
If you have questions about your check-in or check-out time, our Customer Experience team is available 24/7 through live chat and the Help Center.
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