Why it matters
Sharing links allows you to direct contacts to external resources or relevant information quickly. This keeps conversations actionable and reduces the need for lengthy explanations.
Key Concepts
URL: A web address that points to a resource on the internet.
Link shortening: Whippy automatically converts long URLs into shorter, branded links after sending.
Spam filtering: Some carriers block messages with long URLs; shortened links can improve deliverability.
Step-by-Step: Share a Link
Go to your Inbox.
Open the conversation where you want to send the link.
Paste the full URL into the message editor.
Click Send.
Tips and Best Practices
Whippy automatically shortens URLs after sending.
Shortened links help improve deliverability and reduce spam filtering.
Add a short description before the link so the recipient understands what it leads to.
Troubleshooting
Issue | Possible Cause | Fix |
Link does not shorten | Shortening works only for complete external URLs | Ensure the link starts with |
Link does not open | The original resource is unavailable | Test the link in your browser before sending |
Message not delivered | Content triggered a spam filter | Send a simple text message first, then follow up with the link |