Why it matters
Auto-provisioning allows your Yealink desk phone to pull configuration details directly from Whippy Business Phone. This removes manual setup steps and ensures the phone stays updated when users, SIP resources, or extensions change.
Key Concepts
Whippy Business Phone: Whippy’s internet-based phone system for inbound and outbound calling, voicemail, and call routing.
Auto-provisioning URL: A unique link generated in Whippy Business Phone that supplies account, line, and key configuration to the phone.
Server URL: The field in Yealink devices where the auto-provisioning link is entered.
Web interface: A browser-accessible dashboard for configuring the Yealink phone.Line keys: The physical or soft buttons on the phone that map to SIP users or Business Phone features.
Step-by-Step: Set Up Yealink Auto-Provisioning
Connect the Yealink desk phone to the internet.
On the device, go to Menu > Status to find the phone’s IP address.
Enter the IP address in a web browser to open the Yealink web interface.
Log in using the phone’s admin password.
In Whippy, confirm that your SIP domain, credential list, credential attachment, SIP users, and extensions are already created for Whippy Business Phone.
Go to Auto-Provisioning in Whippy.
Select the SIP user and choose Yealink as the device type.
Generate the auto-provisioning URL and copy it.
In the Yealink web interface, go to Settings > Auto-Provision.
Paste the URL into the Server URL field.
Save the configuration.
Click Auto-Provision Now to force the phone to fetch the latest Whippy Business Phone settings.
Go to Line Keys to confirm the configuration has been applied.
Tips and Best Practices
Confirm all SIP components are created before generating the auto-provisioning URL.
Paste the full URL exactly as generated, without extra spaces.
Use Auto-Provision Now to avoid waiting for the scheduled refresh.
Reboot the phone if updates do not appear immediately.
Troubleshooting
Issue | Possible Cause | Fix |
Web interface not loading | Incorrect IP address or network issue | Verify the IP address in Menu > Status |
Auto-provisioning not applying | Incorrect or incomplete URL | Regenerate and reapply the URL |
Line keys not updating | Provisioning cache not refreshed | Click Auto-Provision Now or reboot the phone |
Missing users or extensions | SIP resources not created in Whippy | Create required SIP domains, users, and extensions |