Why it matters
A cached version of Whippy can cause outdated behavior or visual issues. Clearing your cache ensures your browser loads the most recent updates without affecting your account access.
Key Concepts
Browser Cache: Stored website files that help pages load faster, but can become outdated.
Cached Images and Files: Temporary files saved by the browser that should be cleared to refresh Whippy.
Browsing Data: A category of browser data that includes history, cookies, and cached files.
Step-by-Step: Clear Cache in Google Chrome
Open Google Chrome.
Click the three vertical dots in the top-right corner.
Hover over More tools, then click Clear browsing data.
Uncheck Browsing history.
Uncheck Cookies and other site data.
Make sure Cached images and files is checked.
Click Clear data.
Refresh Whippy.
Tips and Best Practices
Clearing cached images and files will not log you out of Whippy or other websites.
Only clear cache when troubleshooting display or loading issues.
Refresh Whippy after clearing the cache to apply changes immediately.
Troubleshooting
Issue | Possible Cause | Fix |
Still seeing old content | Browser did not refresh | Hard refresh the page after clearing cache |
Logged out unexpectedly | Cookies were cleared | Log back in and avoid clearing cookies next time |
Menu options look different | Chrome UI variation | Search for “Clear browsing data” in Chrome settings |