🕰️ Whippy allows you to set up an away message that automatically replies to users who message you outside of your business hours. This feature ensures that your customers receive a timely response even when you’re not available:

Go to the Whippy Settings: Locations manually or by clicking https://app.whippy.co/settings/locations

Find the location you want to set up the away message for and click on Edit Location.

Scroll to the bottom of the page and click the arrow next to the Send Auto Responses section.

Choose the type of Auto Response mode you want to enable. You can decide when business hours auto-responses should be sent.

To set or modify the message that will be sent outside of business hours, click on the arrow next to the After Business Hours Auto Response section.

Enter your desired away message and click Update Auto Response to finalize the setup.

If you want to set or update the auto-response message that goes out during business hours, click on the arrow next to the During Business Hours Auto Response section.

Update the message as needed and click Update Auto Response to save your changes.