Skip to main content

Forward Message

Jack Kennedy avatar
Written by Jack Kennedy
Updated over a year ago

Whippy provides a seamless way to forward messages, saving you the trouble of copying and pasting text manually. Follow the detailed steps below to forward a message effectively:

1. Navigate to your Inbox

Go to the Whippy Inbox by clicking https://app.whippy.co/inbox/all/open. This will take you directly to your list of all conversations.

2. Open the Desired Conversation

Locate the conversation that contains the message you wish to forward. You can do this by either searching for the conversation or scrolling through your list.

3. Hover over the message

Hover your cursor over the message you intend to forward. This action will reveal additional options for that message.

4. Click "Forward Message"

Once the options appear, click on the "Forward Message" button to initiate the forwarding process.

💡 Tip: You can forward both messages and internal notes! When you forward a message or note, the content is sent without any reference to the original sender. The recipient will see it as a standard message from you.

5. Enter the Contact Name

Once you clicked to forward the message, its content was copied to your texting area. Now you need to specify the recipient. Enter the contact name to whom you want to forward the message.

6. Enter the Contact’s Number

You can either enter it manually or choose from the list of suggested contact options, choose the appropriate phone number for the recipient.

7. Confirm the Forwarding

Once you select the recipient, you will be redirected to your conversation page with the selected contact. Now you just need to click the “Send” button to confirm the forwarding.

Did this answer your question?