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Creating Your Account and Accessing Your Workspace

K
Written by Kathleen
Updated over 8 months ago

Welcome! This guide will walk you through the process of creating your account and troubleshooting common access issues to ensure a smooth experience with our platform.

Creating Your Account

To begin, you'll need to create your account. Please follow these steps carefully:

  1. Access the Registration Link: We recommend opening the registration link in an incognito or private browser window to avoid any potential conflicts with existing browser data or cached information. You can access the registration portal directly via this link: https://app.whyzer.ai/#.

    • Troubleshooting Tip: If you encounter any issues accessing the link, trying it in an incognito window often resolves them by providing a clean browsing environment.

Accessing Your Workspace

After successful account creation and email verification, you'll be able to access your personalized workspace.

If you're experiencing errors accessing your account or workspace, please try the following troubleshooting step:

  1. Use an Incognito Browser: Similar to account creation, opening the workspace access link in an incognito or private browser window can often resolve access errors. This ensures that no corrupted cookies or cached data are interfering with your login.

If you continue to encounter persistent access issues after trying these steps, please contact our support team for further assistance. We are here to help you get up and running smoothly.

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