Skip to main content

Logging in for the First Time

K
Written by Kathleen
Updated over 8 months ago

Once your account is created, you can proceed with your first login.

I Didn't Receive My Verification Email β€” What Do I Do?

It's crucial to verify your email address to fully activate your account and access all features. If you haven't received your verification email, please consider the following:

  • Check Spam/Junk Folders: Verification emails can sometimes be misclassified as spam. Please thoroughly check your spam, junk, or promotions folders in your email inbox.

  • Associated Gmail Account: It's important to note that your account is typically linked to the Gmail address used for your purchase. Please ensure you are checking the correct email inbox.

If you have checked these locations and still haven't received the verification email, please do not hesitate to reach out to our dedicated support team. They will be able to assist you in verifying your email address manually and resolving any underlying issues.

Did this answer your question?