Overview
Resource Rack is a powerful tool designed to support both your sales and marketing efforts by giving you a fast, organized way to share high-value materials with your buyers. Within Resource Rack, Truck Pros can instantly send upfitter brochures, special offers, sales documents, and dealership-specific resources — all in a clean, professional format that helps buyers make informed decisions with confidence.
In addition to sharing resources, Resource Rack allows you to create tracking links, giving you visibility into buyer engagement. You can see when a buyer opens a resource, what they viewed, and how often — helping you better understand their interests and follow up at the right time.
Whether you’re nurturing a warm lead, supporting an active opportunity, or providing educational material to a new buyer, Resource Rack centralizes everything you need to communicate efficiently and track buyer activity throughout the sales process.
Accessing Resource Rack
Log in to your Work Truck Solutions commercial site, hover over the Tools tab in the main navigation bar and select Resource Rack.
After selecting Resource Rack from the drop-down menu, you will now be on the Resource Rack page, where all available resources are displayed.
Searching for Resources within Resource Rack
At the top of the Resource Rack page, you can search for resources using three different tools:
Quick Search
Quick Search
Use this search bar to:
Filter between Dealership/Shared Resources and Personal Resources by checking or unchecking the boxes to control which resource types appear in your results.
Search by resource name
Vehicle Search
Vehicle Search
Enter a Stock Number to:
Pull up any resources linked to a specific vehicle
Quickly find brochures or materials relevant to that unit
Industry Search
Industry Search
Browse resources compiled by Work Truck Solutions based on:
OEM
Body Type
Body Manufacturers
Body Lines
This is especially helpful when preparing materials for prospects in a specific industry or vocation.
Creating a Tracking Link
Once you’ve located the resource you want to send to a buyer, you can generate a tracking link to monitor engagement.
Option 1: Create a Tracking Link From the Actions Column
Click the arrow on the right side of the resource listing in the Actions column.
Click the Get a Tracking Link button to open the create tracking link pop-up window.
Option 2: Create a Tracking Link From the Resource Preview
Click the resource title to open the preview window.
From here, you will be directed to the preview page where you can:
Create a tracking link
Print the resource
Save the resource
Completing the Tracking Link Setup
Once you have clicked on the Get s Tracking Link button, within the pop-up window:
Name your Tracking Link (what the buyer will understand)
Add a personal note (optional and only visible to you)
Choose whether to receive notifications when the buyer engages
Click Create a Tracking Link button
Creating a QR Code
Turning a tracking link into a QR code is a great way to enhance your marketing efforts. Use QR codes on:
Vehicles on your lot (capture after-hours leads!)
Flyers, printouts, event materials
Cold-call leave-behinds
How to Create a QR Code
How to Create a QR Code
Create a new tracking link or find an existing one in Tracking Link History
Click on the copy the tracking link button and paste it into a new browser tab
Once the resource loads, right-click on the page and select “Create QR code for this page"
Click Download to save the QR code to your device.
You can then add this QR code to any marketing material or display it on vehicles on your lot.
Viewing & Managing Tracking Link History
To track buyer engagement with your links:
Hover over the Tools tab and Select Tracking Link History
Here you will see a list of all tracking links you’ve created along with engagement activity.
Click on any tracking link to view the full tracking link details.
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From the Actions column, you can:
Copy the link
Edit the tracking link
Silence notifications
Disable access to the link
This helps you stay organized and maintain control over shared resources.
Uploading Resources
(For Content and ProStack dealers only)
You can upload your own materials to share directly with buyers—for example, dealership brochures, service specials, or personalized sales quotes.
How to Upload a Resource
Click Upload Resource in the top right corner
Select files from your computer, such as your customized Pro-Spec Brochures, fleet credit applications, or seasonal service specials.
In the pop-up window, click the drag-and-drop box to select a file from your device
Rename the file to something clear and buyer-friendly
Choose whether this will be a Personal Resource or Shared with the Dealership
Decide whether to mark it as a Favorite
Click Save
Your uploaded resource will now appear in Resource Rack and can be shared, tracked, or used just like any other resource.
Conclusion
Resource Rack is a versatile and essential tool for engaging buyers, distributing accurate information, and tracking buyer interest. By leveraging tracking links, QR codes, and uploaded resources, you can enhance your follow-up process, strengthen your marketing efforts, and gain valuable insight into what your buyers care about most.
For additional questions or assistance, you can always chat with us for a fast response. If your plan includes Customer Success Manager support, you may also reach out to your CSM directly, or visit https://www.worktrucksolutions.com/contact-us for more options.