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How do I enable Cross-Site Tracking?

In order to log in to Writable via Ed, Canvas, or Schoology, you will need to make sure cross-site tracking is allowed

Kelly B avatar
Written by Kelly B
Updated over 10 months ago

Students using iPads may encounter an "Access Denied" message when trying to log in to Writable via HMH Ed, Canvas, or Schoology. Often this is because cross-site tracking is being blocked, preventing students from being able to log in. Follow these steps to check and adjust this setting on the iPad:

1. Open the 'Settings' app on the iPad.

2. Scroll down and select the Safari app in the left menu.

3. In the "Privacy & Security" section, click to turn off the 'Prevent Cross-Site Tracking' option. When disabled, the toggle should show as gray.

4. Have the student try to access the Writable assignment once more.

Note: If the student is using the Google Chrome browser app, they will need to scroll to the Chrome app in the left menu and then turn on 'Allow Cross-Website Tracking'


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