There might be a case where you would want to edit the return method. For example, to offer better customer service you might offer a customer who has sent back a product due to a claim an extra store credit to try to win back his loyalty. Similarly, a customer can change their mind and ask for a refund instead of store credit.
You can change the return type in the following way.
Click on the order number OR Search the order number.
If it is not already marked 'In progress', Click on “Make in progress” to move the order to “In progress” tab.
Click on the drop-down menu.
Select the return type you wish to change it to.
Click confirm.
If reject, select the require reason for your reference.
Click 'Apply'.
