To make sure your money stays protected, ZayZoon requires that you verify your identity when you sign up and when your account may be flagged for security concerns by the system.
Acceptable ID Documents
Current and valid government-issued photo IDs are acceptable for identity verification.
Acceptable IDs for ID Verification:
US Passport/ Passport card
State Identity card (non-driver ID)
Military ID
Tribal Registration Card
Drivers License/ Digital State ID
Some IDs require that you submit a secondary verification document:
Work Permit
Permanent Resident Card
Other (you will be notified by our team in this case)
For security reasons, expired, edited, or altered documents will not be accepted.
Sign Up - ID Verification
To make sure your government-issued photo ID is approved the first time, follow this criteria:
All the information is clearly visible
First name and last name
Date of birth and expiry
Document borders are all in frame
No glare from camera flash or lighting
the image is in focus and upright, not rotated
use a plain background behind your ID (like a sheet of paper)
If your ID does not match these standards, your ID will likely require manual verification.
Manual verification usually takes around a few hours, and you'll receive a message once your ID has been reviewed.